Last updated: Mar 2026
Lorraine Drummond respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services.
We may collect personal information including:
Name
Email address
Phone number
Appointment or booking details
Information you choose to share in enquiry or intake forms
Date and place of birth when required for specific services
Any other information you voluntarily provide
We may also collect anonymous website data such as browser type or pages visited to help improve website performance.
Information is collected when you:
Submit contact or enquiry forms
Book sessions or events
Subscribe to updates
Purchase products or services
Communicate with us by email, phone or online platforms
Information is generally collected directly from you.
We collect personal information to:
Provide sessions and services
Process bookings and payments
Communicate about appointments or events
Send requested information or updates
Improve our services and website experience
Meet legal or administrative requirements
We only collect information necessary to provide our services.
Your personal information is not sold or shared for marketing purposes.
Information may be shared with service providers who help operate the website or booking systems (such as website hosting or scheduling platforms), or where required by law.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information is stored using secure digital systems and trusted service providers.
You may request access to personal information we hold about you and request corrections if necessary.
Requests can be made using the contact details below.
Our website may use cookies or analytics tools to understand website usage and improve visitor experience. These tools collect non-identifying information.
You may disable cookies through your browser settings if preferred.
If you believe your privacy has been breached, please contact us so we can investigate and resolve the concern.
If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This policy may be updated from time to time.
For privacy enquiries or requests, please contact:
Lorraine Drummond
Email: info@pink-lyrebird-622462.hostingersite.com